Early Breach Detection Lowers Costs

According to a March and McLennan study (Cyber Risk in Asia Pacific), Asian firms take 1.7 times longer to discover a data breach.

MMC Cyber risk in Asia Pacific
MMC Cyber risk in Asia Pacific

In addition, IBM Security and Ponemon Institute computes the average total cost of data breach at USD 141 per lost or stolen record.

The study also showed a strong relationship between mean time to detection (MTTI)  and the cost of each data breach. The good news, if we can call them that, is that the worldwide average breach detection time has improved from 201 days in 2016 to 190 days in 2017.

However, this is still far from the ideal 100 days mean time to breach detection.  The graph below shows that the longer a company takes to discover a data breach, the higher the associated cost to contain it later on.

Breach Detection and Average total costs

So one key goal of your company’s security framework would be to shorten cyber breach detection times.  One common way seasoned network admins do this is via SNMP monitoring of all network and server devices.

Then they also add SIEM capabilities (Security Incident and Events Monitoring). By correlating SNMP, syslog and SIEM data together, it will be easier for network guys to detect breaches in a shorter time.

 

Asian Internet Profile 2009 to Feb 2017

Based on MLab Data 2009 to 2016

Higher Impact Contact Center Services

Be the first to combine Big Data Analytics with in your Contact Center. You get competitive insights from using the Right data and a prediction model to help optimize customer care environments.

Big Data Analytics and Contact Centre services

Big Data Analytics combined with Contact Center Service

A McKinsey study on Building a Data Driven Strategy show that to “…fully exploit data and analytics requires 3 mutually supportive capabilities..”–right data, advanced analytics capabilities and determination to transform the organization.

By engaging our multi-channel (voice, chat, SMS) contact center with over 10 years of experience servicing US, Asian and Australian businesses, you leverage on our vast expertise of managing and engaging with your customer.

By tapping on our skills in business analytics, data center management and Big Data analytics, we can harness the ‘dark data’ from such customer interactions and provide your company with heretofore untapped customer insights.

As an option, we can create predictive models based on mashing your internal data with external data to provide you with a powerful and compelling competitive advantage… or to just optimize business outcomes.

All these for a very reasonable package price. ┬áMinimum term is 6 months and at least 5 agents. ┬áTo learn more, talk to our 24×7 online chat operators by clicking at the bottom right corner of our page.

 

Future Gen to Participate in RootCon 2016

RootCon 2016
RootCon 2016

Watch Mr Wilson L. Chua present actual cases at the Root Con 2017 event in Tagaytay, Philippines where Big Data Analytics was used to help uncover hacks and attempts.

Cases showcase how descriptive and predictive analytics can be used to help network admins present their analysis in a graphical and more intuitive format – one that helps C-level executives more easily understand and grasp the complex landscape.