Big Data Analytics Applied to Network Operations @ PHNOG event

PHNOG Conference 2016
PHNOG Conference 2016


The Department of Science and Technology – Advanced Science and Technology Institute (DOST-ASTI), in partnership with the Philippine Network Operators’ Group (PhNOG), and Trans-Eurasia Information Network (TEIN) Network Cooperation Center (TEIN*CC) will be conducting a one (1)-day Conference with the theme ‘”All over IP’ (AoIP) – touching the different facets of Internet, entwined to our daily lives” on 25 January 2016 at the Marriott Grand Ballroom, Marriott Hotel Manila, Pasay City, Metro Manila.


1100Big Data Analytics Applied in Network OperationsWilson Chua
1130IXP Next steps (advantages and disadvantages)Daishi Shima/BBIX
1200Lunch break
130Management and Sustainability of the IXP – taking it to the next level – Global Examples / DNSSECJane Coffin/ISOC, Kevin Meynell/ISOC
200Internet enabled businesses (challenges/milestones)Rhett Jones/Rise
230CDNs and Internet traffic AnalysticsKam-Sze Yeung/Akamai
300Role of a Peering ManagerJake Chin/Google
330Break time
400Network SecurityMon Nunez
430Internet BCPsAmante Alvaran/Brocade
500Evolution of the Network Engineer Job RoleCeejay Dideles
530IOTBenjie Tan


Said activity aims to gather participants from the R&D and IT/ICT communities together with the current PhNOG members to discuss the opportunities that can be derived from joining and using the TEIN Network. TEIN is a high speed international research network which provides access to researchers and research institutions within participating countries in Asia and Europe. Through TEIN, international joint research projects pertaining to climate change, remote medical service, remote cultural performances, agriculture, and information technology have been conducted. Local and foreign experts will also share their knowledge and experiences that will enable the continuous development of the Philippine Internet.

On the other hand, Philippines Network Operators Group (PHNOG) is a nonprofit organization established to promote coordination among Network Operators in Philippines. Focus is given to knowledge development of all members as well as the Philippines IT community as a whole through discussions on technical issues/concerns regarding the Internet and network management.

In line with this, we would like to invite you as one of the participants in this one (1)-day activity. Registration for this activity is free. Please take note that the activity only offers limited slots, which will be granted on a first come, first served basis. Deadline for registration is on 15 January 2016. To reserve your seat, kindly register at this link:

Should you have any clarifications, please feel free to contact Mitz Ann N. Montañez at or Marie Antoinette F. Bangabang at You may also call +63 2 4269760 loc. 1603 / loc.1408.

– See more at:

Looking to Expand Overseas?


“What’s up Philippines?  Tech, Startups, Jobs Update”

Come and share what you know.  Or, find out from our panelists and host.

WHAT:   Meetup

Find out what’s new in the Philippine tech, startup and jobs scene.

WHEN:  Saturday, January 9, 2015 – 2:30 pm to 5:30pm

WHERE:  TheCo   Coworking Space

75 High Street, Singapore 179435
Right in the CBD, opposite The Treasury building.   Thank you TheCo! for sponsoring our meetup.

WHO:  All are invited!    For Filipinos and all interested in the Philippine tech, startup and jobs scene.

WHY:  Because you ought to know the latest scoop in “Aldub” nation!  2015 was a banner year for the Philippines.  Come and find out what’s changed, what’s new and not so new.

Register here:

InnovFest 2014


An exciting event on entrepreneurship innovation and its commercialization is unfolding in Singapore on April– 14 – 16, 2014. InnovFest is presented by National University of Singapore (NUS) Enterprise and this year’s theme is Innovations Going Global. For registration details, check out the website at

The event has five pre-conference workshops that are conducted by international experts, including National Business Incubation Association (NBIA), Association of University Technology Managers (AUTM), IP Intermediary and IP Academy, as well as the World Intellectual Property Organization (WIPO) that covers:

  1. Marketing of Technology by Ms Jane Muir, Association of University Technology Managers (AUTM)
  2. Intellectual Property Valuation by Mr Keoy Soo Earn, Deloitte Southeast Asia
  3. Role of IP in your Company by Ms Candra Darusman, WIPO, Mr Zaid Hamzh, Strategic Counsel, Author and Intellectual Property Strategist, and Mr Leandro Toscano, legal Officer , WIPO
  4. Med Device Development primer by Mr James Macem on, VP at nanoMR


This workshop is then followed by two days of conferences that deal with four major themes:

  1. Urbanization and Future Cities – Find out the emerging Asian Innovations for building and design of sustainable cities.
  2. Ageing and the Silver Industry – Smart Home Technologies and latest research on the impact of food and nutrition on ageing, including the science behind the building of communities for the elderly.
  3. Next Generation Learning – Learn new models of education that support learning without boundaries and how to foster creativity.
  4. Bottom of the Pyramid Technologies – Join discussions on how innovative solutions can deliver affordable and effective public healthcare; learn sustainable business and operating models for impactful social enterprises; technology for farm and pest management and more

Participants to the event also benefit from the exhibits and the showcase found in the Graphene, Membrane and Polytechnic Pavilions. There will also be opportunities to have one-on-one meetings with potential business partners throughout the 2 day conference.






Scammers using Futuregen Address

The public is hereby warned that Futuregen is not in the business of selling mobile phones on the internet. We have been alerted by a buyer (Asilhan Tr)  of samsung phone who has paid but did not get the merchandise. The scammer is using Futuregen’s identity and address without our knowledge, much less our consent.

The picture below is what the scammer used:

Futuregen sponsors Kundiman Serenade

Futuregen is one of the proud sponsors of “Kundiman Serenade: An evening of romantic Philippine Music”. This evening affair will be performed by internationally-acclaimed performers: Rachelle Gerodias, Albert Tiu, Manual cabrera on Sunday 9th February, 2014 7:30 pm.

The affair will be held at 17 Victoria Park Road, Singapore.

DNC goes into effect on Jan 2, 2014

Starting from 2 January 2014, the Do Not Call (DNC) provisions under the Personal Data Protection Act 2012 (PDPA) generally prohibits organisations from sending certain marketing messages (in the form of voice calls, text or fax messages) to Singapore telephone numbers, including mobile, fixed-line, residential and business numbers, registered with the DNC Registry.

Such marketing messages generally have one or more of the following purposes:

Offer to supply, advertise or promote goods or services;
Advertise/promote suppliers or prospective suppliers of goods or services; or
Supply/advertise/promote land, interests in land or business/investment opportunities.
Whether your organisation is directly sending such marketing messages, causing the message to be sent or authorising another organisation to do so, your organisation has to ensure that such messages are not sent to Singapore telephone numbers registered with the DNC Registry.

– See more at:

2013 Call Center Association of Singapore Symposium

service excellenceThe 2013 CCAS Symposium will be held this year on Sept 4th and 5th, 2013 at the Grand Copthorne Waterfront hotel located at 392 Havelock Road, Singapore.
This year’s theme is “In Pursuit of Excellence”.

Service Excellence is the ability to surprise our customers by going beyond their expectations and creating a ‘unique’ experience and feel for them. The Symposium will show you how the Pursuit of Excellence can be achieved based on the current market and social trends.

Discussions and forums including updates of the latest strategies in the industry will also be conducted.

List Of Speakers:
Anita Bowtell
Customer Contact Management Association (CCMA)

Chan Fok Yee
Customer Relationship Management and
Contact Centre Association Of Malaysia (CRM & CCAM)

Daniel Ord
Founder & Stratagic Advisor
OmniTouch International

Jay Minnucci
Service Agility

Karuna Ramanathan

Laurent Junique
Teledirect Pte Ltd

Steven Khor
General Manager
E-Pay (M) Sdn Bhd

Tan Jin Haw
Associate Research Director
Gjk Asia Pte Ltd

Wilson Chua
Managing Director
Futuregen International Pte Ltd

Jun Lau
Lavaworks Pte Ltd

Chris Thomas
Academic Manager, School of Hospitality | Republic Polytechnic
Republic Polytechnic

HK Call Center Study Trip by CCAS

The 2013 CCAS Hong Kong Study Trip will take place on 25 Feb to 1 Mar 13 and the programme consist of site visits to HKCCA Corporate winners and the HKCCA Contact Centre Symposium 2013 – Inspiring Thought Leadership to create Customer Experience which will be held on 28 Feb and 1 Mar 13 in Novotel Citygate Hong Kong and Kau Sai Chau Golf Course. The Study Trip offers a great opportunity to attend pre-conference site tours, keynote presentations, high-level case studies, golf and networking events. Thought-leaders and subject matter experts will present topics in Quality and Customer Experience Management, Multi-Channel Management, Home Agent and Virtual Contact Centre implementation, People management and Social Media management.

This Symposium is focused on the needs of contact center professionals who are dedicated to advancing the profession and elevating the customer experience to centre stage. The Symposium experience encourages professionals to interact and share their knowledge with the ultimate goal of improving industry methodologies thereby improving an organization’s customer satisfaction. This is the contact centre event you just cannot afford to miss.

If you need more information, please do not hesitate to contact Rose at 62266 8228 or email her at