Category: Events

Bus Stops in Singapore

Having Bus Stop locations highlighted on Virtual maps increases the usefulness to people finding a way to get to a particular location.

Here is the problem, No Bus Stops!
The usual maps (google and microsoft) shows you only the location…but NOT the bus stops in a specified area. It would be a lot useful if the map also shows the location of bus stops in the vicinity of the area you are interested in.

The local bus company MAY provide the bus stop info, but these bus stops may not be superimposed on the map! It is not efficient.

Here are our goals:
Wouldn’t it be nice if we could also see the bus stops in and around an area that you were interested in? This is what we plan to provide – maps with bus stop information. You just need to pan a bit to the left or the right to make the bus stops show up.

The second goal is to allow us to find the route a bus is taking. Armed with this info one could then figure out alternative routes to take.

Here is the bus stop info page. We hope YOU can add value to this project by entering other bus stops in your area, and provide us with your feedback.

Credits:
Microsoft–For training us in Bangkok in Microsoft Live! This community based project is written in .Net using Microsoft’s Virtual Earth APIs and windows Live Authentication API.

SinGeO — for the seminal work and the file location of the bus stop info!

HSBC Asian Economic Outlook 2009

Futuregen was fortunate to have been invited to the HSBC Asian Economic Outlook 2009 Breakfast briefing at the Raffles City Convention Center on Jan 16, 2009. The keynote was delivered by Mr Robert Prior-Wandersforde.

Key agenda shared at the breakfast meeting covered :

  • What has gone wrong?
  • How deep will the recession be?
  • Will policy save the day?

    • The bad news at the breakfast meeting was that Singapore’s GDP (Quarter on Quarter% annualized) fell to -12%! The good news is that a V shape recovery is expected. I hope so too! Thanks for the great insights and

    Outsourcing to Maximize Business Efficiency

    Event Date: Feb 12, 2009, 9:0am to 5:00pm
    Location: Hilton Hotel, Singapore,
    Price: 695.00 SGD/ 795.00 After Jan 23, 2009

    With the current economic downturn, many companies are actively reviewing business strategies to reduce costs. Outsourcing is one of the forms in which businesses can leverage to gain efficiency. Learn how your business can increase profits. minimise risk and positively exploit all the advantages of a strategic outsourcing plan. Outsourcing to Maximise Business Efficiency is a full-day conference where leading outsourcing experts share important advice and insights.

  • Get updates on some of the global sourcing best practices
  • Identify and reduce the risks and concerns wl’len outsourcing
  • Evaluate process developments and competitive advantage
  • Learn to Design effective outsourcing agreements
  • Assess the challenges when negotiating outsourcing agreements

    • No additional information was given as to WHERE to register.
    Participating Org: Armstrong, Ernst & Young, Rajah and Tann, Infineon, ALB

    Call Center Presentation: Tips for Operators

    Since I am in Singapore, I could not deliver my presentation on how monitoring your call center enhances productivity. This is going to be presented at the PhilCall SME Call Centers Vendor’s Day on Oct 17, 2008 at the CICT-NCC Building on CP Garcia Ave, Diliman QC.

    So the next best thing is to record my presentation and upload it here 🙂

     

    Document Management @ Docuworld 2008

    DocuWorld is a platform to showcase the latest technologies, tools and solutions provided by Fuji Xerox. Besides the exhibition, there will be a 2 day conference presented by technology professionals to give you an in-depth understanding of how you can apply technologies, tools and solutions to manage your business processes better.

    The event will be held at the Stamford Ballroom Swissotel, The Stamford, Singapore, Stamford Road On Aug 26 -27 2008

    Continue reading “Document Management @ Docuworld 2008”

    Call Center: Asterisk Conference 2008

    AsterConference Asia 2008 is a conference dedicated to Asterisk, the IP-PBX Telephony Software that has changed the telecommunication landscape in the Business World. AsterConference Asia is your premier choice for everything Asterisk, in Asia.

    Find out all you need to know about Asterisk, meet with it’s founder and creator Mr Mark Spencer who will deliver the keynote address and network with others in the Asterisk community.

    AsterConference Asia 2008 will be held on the 10th September 2008 at Crown Princess Hotel,Kuala Lumpur, followed by 2 concurrent workshops on 11th September 2008 titled:

    (i) Asterisk Essentials
    Instructor: Mr Reza M (Canada)

    (ii) Integrating Wireless Technology with Asterisk
    Instructor: Mr David Duffett (UK)

    Venue : Crown Princess Hotel, Kuala Lumpur

    Registration is now open. Don’t miss out on the PREMIER EARLY BIRD SPECIAL for registration before 31st July, 2008.  For more information on AsterConference Asia 2008, speakers and program, visit www.asterconference.com

    Call Center: Selection and Interviewing Skills Revealed

    Rhea
    How important are your people to your business? How much would you pay for an additional 20% in productivity? Do your new hires fit the culture of your organization?

    For many businesses, recruitment is a quick process involving an interview or two. Companies subsequently spend tens of thousands of dollars managing the issues that arise from poor recruitment procedures. Recruitment should be considered one of the most important responsibilities of any leader in an organization, especially in Contact Centres which generally have the most people.

    Continue reading “Call Center: Selection and Interviewing Skills Revealed”

    CCAS Event: CPF Contact Center Site Visit

    Site Visit to CPF Contact Centre,  CCAS International Awards 2007,  BRONZE Awards Winner, Best Contact Centre of the Year (Under 100 seats)

    Date: Friday, 1 August 2008
    Time: 3 pm
    Venue: CPF Contact Centre, 1 Tampines Central 5, CPF Tampines Building

    1) All participants will meet at the lobby of CPF Tampines Building at 2.45pm on the event day

    2) All participants are reminded to bring their Identification Card (NRIC) on that day for entrance purposes

    3) Photo-taking is strictly not allowed on the day of the event in CPF Contact Centre

    The Central Provident Fund (CPF) is a comprehensive social security savings plan that has provided Singaporeans with a sense of security and confidence in their old age. Funds contributed by both employer and employee can be used by the employee for retirement, healthcare, home ownership, family protection and asset enhancement.

    The Board has leveraged on information technology to enhance the customer service experience. These include my cpf portal which provides the customers with the knowledge and skills to make informed decisions at major milestones of their life and the Biometric e-Counter which helps the customers who have problems remembering passwords to be able to perform their transactions online.

    For the years ahead, the Board will continue to explore and introduce more initiatives to improve work processes and implement the right systems and technologies to meet customer’s new demands & rising expectations.

     

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